We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Europe will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very fine, 5 star
The fox is cool, soft and very pleasant to the touch. There is no smell, the quality is excellent.
Fast shipping, the ears are a bit smaller than the picture, but still looks cool. Well packed. Thanks store.
Очень классная лиса.
The quality is quite good. To describe the speed of delivery, just say-ordered 7.03.2021 and the same day ordered another product with Tmall. The order in Russia came only 12.03, and this store managed to ship and deliver 16.03 from Europe. In general, I recommend. Satisfied
For the help of the fan!
It's very nice, cheap and good; The three B important in the universe. It arrived two days after the indicated only and the follow-up let it work at some point because receiving it was a pleasant surprise.
Delivered to Barnaul of the Altai territory very quickly. Sent at once. With the store did not come to communicate. Description matches. The toy is pleasant to the touch. The child is happy.
Cool Fox, just super!
The peluche is slightly different from that of the cartoon but in the photos it is represented how it actually arrives
Everything ok, fox as described. Fast delivery. I do recommend this Seller! Thank you!
Ears are small and tail, but the Fox is still cool. Delivery long, 2 months
Super!!!) very fast delivery!!)
Beautiful reproduction, and very nice gift
Small but very pretty
Hello all) I ordered two foxes for my daughters) the foxes are very good, there are no smells, there are no sticking threads. Sewing quality.
The product is excellent, but the ears are short and the color of the eyes is black, and so an excellent product, the paws and it's cool.
Acherene. To Moscow in a week. Took for 365r
esta bien tierno, mi hermanito esta muy feliz
Llegó a México en menos de un mes, tal vez hubiera llegado más rápido pero el servicio postal de mi país no es muy bueno, además de la cuestión de la contingencia. El zorro es precioso y es agradable sostenerlo. It arrived to Mexico in less than a month, it'd probably got faster, but the post service in my country it's not very good, besides there's the contingency. The fox it's beautiful and it's very nice to hold.