We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Europe will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super!
The cow is like a picture. Just charm. Just a child for the new year as a gift
I ordered 25.11, the parcel arrived in Moscow, to the Post Office 19.11. A beautiful toy, corresponds to the description. Thank you!
Description exact, toy without smell, sewn neatly, pretty such
Toys are beautiful, quality. The skirt consists of four layers of tulle. That year I bought exactly the same, only mice. Seller order sent fast.
Super peluche!
The cow came in time, the only muzzle is sewn krivovato
The parcel came safe and sound. thank you very much to the store. the skin is cute and beautiful.
Wonderful toy
Like in the picture. Sooo happy. Cute cow, just under the tree, in the year of the Bull))
Lovely teddy and fast delivery. I recommend
I arrive in a week, it is beautiful, very good material quality and finish, delighted my granddaughter is. Thank you.
Ordered 12.12.20, came 09.12.20. The toy corresponds fully to the description, qualitatively sewn, odorless, very cute. She took her daughter as a gift. I liked it very much, thank you to the store! I recommend to buy.
Cute cow, neatly sewn. The fabric is soft, pleasant. Colors are tender. Bows and the star are glued, additionally had to be sewn, so that in case of which, the child did not tear them off.
Beautiful cow. Corresponds to the description. No smell. Everything is sewn well, pleasant to the touch!
It reached the Krasnodar Territory in 18 days. Which is very good. The toy itself is beautiful soft, all as in the description and in the photo. With the store did not communicate, there was no need. Everyone is happy, I recommend
Just like in the picture, I fell in love with this toy, I did not see any nicer, it is made very neatly, for such a price in my city you will not find such charms... I can not be pleased with the order) well, very cool, odorless! come on time! I recommend to everyone)
Good cows, large, sent quickly, got less than a month
Beautiful cow) quality toy)) the material is pleasant) sewn well) the order was made on November 27, delivered on December 19, 2020 as part of the national parcel)) store and shop recommend))
Great little girl! Symbol of the year 2021! Last year they took a mouse, they really like it! Thank you!
I ordered 11.11 came to Belgorod 30.12. By the new year, the skins were cute and very soft. Thank you, the order is satisfied
Good toys) good store) fast delivery) the order was made on January 6 delivered on January 18, 2021) less than two weeks)) store and shop recommend)) took the second cow as a gift) quality suits))
Everything is fine
As in the photo.
Very beautiful, super quality, fast delivery