We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Europe will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dinosaur cool, very nice, cute My daughter (14 years old) really liked, she was waiting for him. At the seams there are holes and in size somehow wanted that 120 cm was without taking into account the tail
Very pretty, received very quickly and super followed! Thank you
Everything is super, I thought it would be more, apparently the size with the tail, in any case the child is happy
Delivery is slightly more than 2 weeks. The toy is cute. Length 100 cm (while ordering 80), but the tail is half length. Stuffed medium, I will add a sintepon.
I love it so much, very accurate,no rips at all
The dragon is super, the store is attentive, put a gift, a keychain. Davolna's buy.
Really cute!
Ok
Ordered 100cm they're skinnier than they appear pictured but otherwise perfect.
Very good and in perfect condition
way
Toys are great! It's not too late, it's just right. Quality is good, I advise everyone!
Very nice and very soft
Super
Ordered 02.02.2021 dotarło 25.02.2021 soft toy pillow firmly made, no smell the size including tail 80cm, shipment was well packaged
Arrived late but is true to the photo
Soft, stuffed well, quality seams. To Zaporozhye region reached 14 days)). Well packed. Half length is tail. Doesn't stink. The color is very nice. I did not communicate with the store.
Very soft and soft. It came a little unsewn but I fixed it. It measures 100cm from head to tail tip.
Really good quality! I love it
The stuffing isn't really sufficient in my opinion, and it's not stuffed evenly. Therefore it looks a lot more wrinkly and it's a lot skinnier as the picture. Almost half of the length is in the tail, the tail to body ratio seems a lot different on the pictures in the add. the stitching seems to be decent though and it's really soft. There is a zipper on its belly that's not really cold proof.
Oh my gosh I love this toy! Incredibly soft, strong seams, nice colour and excellent value. Obviously a considerable part of the length is his tail but he's is still a very good size. Would definitely recommend.
Toys are beautiful, corresponds to the description.
Excellent quality, the threads do not stick out, there is no smell, everything is fine!
I ordered a friend as a gift, the dinosaur is made of very pleasant material, soft and bright. I am very pleased with this purchase. It came pretty fast
Cute, soft to touch but it was smaller than I thought